Razor USA recalls

Razor USA LLC

Razor USA Recalls GLW Battery Packs Sold with Hovertrax 2.0 Self-Balancing Hoverboards Due to Fire Hazard

Recall date: 2021-08-25
Recall number: 21189
Product type: Hoverboard
Units: About 237,300
Hazard: The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries: There have been more than 20 reports of Hovertrax 2.0 Self-Balancing Hoverboards containing GLW battery packs overheating, including some reports of smoke or fire. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
Sold at: Walmart, Target, Toys R Us and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460.
Made in: China

Recall date: 2016-07-06
Recall number: 16215
Product type: Hoverboard
Units: About 28,000
Hazard: The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries: There have been two reports of the battery packs in the self-balancing scooters/hoverboards catching fire, exploding or smoking. No injuries or property damage have been reported.
Remedy: Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.
Sold at: Big 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.
Made in: China