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Santa Cruz Bicycles LLC

Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard

Recall date
2025-05-01
Recall number
25244
Product type
E-bike
Units
About 2,850 (In addition, about 550 were sold in Canada)
Hazard
The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.
Incidents and injuries
The firm has received three reports of fires, including some property damage. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register
Sold at
Santa Cruz dealers nationwide from October 2021 through January 2025 for between $8,750 and $13,900.
Made in
United States

Official CPSC notice

Santa Cruz Bicycles Recalls Heckler 9 Electric Bicycles Due to Fall and Fire Hazards

Recall date
2022-05-05
Recall number
22132
Product type
E-bike
Units
About 1,600
Hazard
The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.
Incidents and injuries
Santa Cruz Bicycles has received 10 reports of batteries falling from the frame and two reports of the latch spring causing added wear on the battery housing. No injuries or fires have been reported.
Remedy
Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer s
Sold at
Online at santacruzbicycles.com and at bicycle shops and sporting goods stores nationwide from January 2022 through March 2022 for between $8,200 and $13,300.
Made in
United States

Official CPSC notice

All battery recalls ยท Recycle a recalled battery